ok we just got it back yesterday (wednesday) they had it 3 full weeks and 2 days. I placed two calls to the service manager (still waiting for his return call) both service writers are very good at making excueses. Paid 5k extra for a diesel generator and we did not know at the time but they put in a 20 year old unit. can you believe it. so we are talking with the general manager to see if we can get our money back for it. when it left my jacks were slow going up so i asked if they would check them out and get back with me. well they put grease on them and now they will not work at all. Understand the wife and i really do like the rig, it is what we have been wanting but in now way did we think they would take advantage of us like they did. they could have returned my calls, addressed my concerns and been up front about the 20 year old generator they paid 2800 for....so be ware people....they are the true snake in the grass....