Sidewall Problems/"Gassing"/Checking of Paint
I am having a dialogue with my coach maker (Thor) about the paint degradation on my 2005 Mandalay caused by deficient sidewalls. I am looking for some financial accomodation for the "disappearing" suf...
Forum Discussion
If you are addressing my post, I am the original owner.. I had a three year warranty , bumper to bumper. was at newmar plant all three years for warranty issues. In all the three years I was not advised of anything being wrong with the sidewalls, which newmar knew there was a problem..
I started to see the cracking after about 5 years.I was told by newmar when I contacted them that they did have a program to assist those with this problem. Unfortuately they did not advise anyone of it and those who did "hear" about it, were told by other owners who found out about this program, the same way I did, Unfortunately the program was not available anymore.
I bought what I thought was a quality unit at the time. Unfortunately I bought it from a company that had no loyalty to their customers.
So if you were addressing me, you are way off. I am glad you are loyal to a "company", I just hope you do not have a serious problem and you find out about it once newmar decides not to honor their commitment to you.
As far as taking responsibility, I pay my own way, but I do expect a company to be honest and forth coming. Newmar hid the fact that there was a problem with the siding. They are the ones that did not take responsibility. So again, if you were addressing my post, please read them closely before making your judgement. Happy travelling.
I started to see the cracking after about 5 years.I was told by newmar when I contacted them that they did have a program to assist those with this problem. Unfortuately they did not advise anyone of it and those who did "hear" about it, were told by other owners who found out about this program, the same way I did, Unfortunately the program was not available anymore.
I bought what I thought was a quality unit at the time. Unfortunately I bought it from a company that had no loyalty to their customers.
So if you were addressing me, you are way off. I am glad you are loyal to a "company", I just hope you do not have a serious problem and you find out about it once newmar decides not to honor their commitment to you.
As far as taking responsibility, I pay my own way, but I do expect a company to be honest and forth coming. Newmar hid the fact that there was a problem with the siding. They are the ones that did not take responsibility. So again, if you were addressing my post, please read them closely before making your judgement. Happy travelling.
