Rv Manufacurer Customer Service
I find it very interesting with the RV world coming out of the Recession hit that just took place, that the Manufactures,Dealers, and Service centers Customer service is so dreadful. Just spoke with ...
Forum Discussion
Mbrown wrote:I would help if I could but there is no answer to your problem. Basic economics would suggest it's a supply and demand issue, not enough supply = long wait times.
Because I've had to inquire about my problem with local service and repair shops , and all had the same; we're too busy now to help you now type responses with no attempt to offer a solution or suggestion.
And trust me, I work in the service industry and I know poor customer service when I experience it.
I get that you're upset having to wait for service but blaming the problem on the industry isn't going to fix it. With your customer service background you will know that good customer service depends heavily on the training of front line staff - your issue with the rude person at Fleetwood doesn't mean the entire company is bad.
If you're not getting satisfaction from the people you're talking to then you need to escalate higher until you get to someone with authority who can help.
