Scammed? No, the shops in question were asking you to lie to your insurance company stating that you had a damaged windshield, which by what you have written you didn't have. They wanted you to state the damage was larger than a dollar, as that is the normal criteria used to declare that a windshield cannot be repaired and instead, must be replaced (new glass). The issue you describe was that your windshield needed to be reset. That is not an insurance item, but instead mechanical issue. Sounds like a call to your insurance company simply was getting them involved to have you avoid payment for the necessary mechanical service.