Forum Discussion

bagman's avatar
bagman
Explorer
Feb 24, 2018

Service On Sprinter Chassis?

Has anyone had and issues or problems getting service on the Sprinter Chassis, with respect to parts being available and high cost. Or have you had to travel a long distance to get service? Just curious if this could possibly be a problem for class B owners built on the Sprinter chassis! Bagman.
  • Several manufacturers are building on the FORD Cutaway chassis and that chassis is lighter than the Sprinter and the FORD inline 5 cycl Power Stroke diesel actually cranks out more Torque than the Sprinter and FORD dealers are everywhere. I am not what you would call a FORD lover and that last one I bought was used and it was a pile of junk. However, the Transit chassis has really caught on and from were I live, there are 3 FORD truck dealer within 5 miles from our home! For that reason alone, I would prefer a FORD B or B+ RV.
  • Assuming by fuel additive you mean DEF, unless you full time in your Sprinter I don't think you need to worry about carrying that with you. One fillup lasts 10,000 miles!

    Dave
  • Agree with mumkin. While under warranty finding a Mercedes dealer and one that can even service a B is not something we wanted to be concerned about. Also didn't want to have to carry the fuel additive either. We did not consider a Sprinter this time. We all have to make the choice that best suits our needs and travel style.

    After warranty you can have service done anywhere not just at a Mercedes dealership. We traveled with friends for a month last September and the type of fuel recommended by Mercedes for his motorhome was not available in MN. We drove across the line into another state for him to fill up before continuing our travels in MN.

    We had a LTV Sprinter for 11 years but things were different then. As I said everyone has the choice to purchase what suits their personal preference. No right or wrong with whatever you choose.
  • Much depends on where you live and/or where you are traveling. Sprinter service can be spare on the ground in the middle of the country.
  • magicbus wrote:
    I'm not happy to say it but ours is in the shop now. On the trip south we had a "Brake wearing" message whenever we were in damp weather so we dropped ours off at the local Mercedes dealer in Sarasota. They replaced a bad sensor and treated us like we bought it from them (except they don't do loaner cars for Sprinters :) )

    Because of the nice treatment we will probably do all of our scheduled maintenance st this dealer.

    Dave


    Good to know. Thanks.
  • I'm not happy to say it but ours is in the shop now. On the trip south we had a "Brake wearing" message whenever we were in damp weather so we dropped ours off at the local Mercedes dealer in Sarasota. They replaced a bad sensor and treated us like we bought it from them (except they don't do loaner cars for Sprinters :) )

    Because of the nice treatment we will probably do all of our scheduled maintenance st this dealer.

    Dave