Service recommendations near Charlotte NC - Ford V10 misfire

Code reader will tell you which cylinder has the misfire, then I would change the coil pack on that cylinder. Yes, could be other things but on the Ford V8 and V10 99% of the time it's the coil pack.

Like you, I've read enough here on the forum over the years to avoid CW like the plague (or the covid LOL), but like any chain, lots is dependent on local management. If they seem to be consistently busy, that says something and I might give them a try.