Shopping for new Tiffin- couple questions

The steps would be fixed prior to you taking possession of the coach. The service tech already noted what was missing. You should also do as a complete of an inspection as you can to note other possible items that need to be fixed. Even after taking possession you still have at least a one year warranty if something else should pop up.

There is no manufacturer out there that delivers a perfect new coach that you couldn't find defects within the first year.