Forum Discussion
Tree_House
Sep 15, 2013Explorer
We have a 2012 32CA Tiffin Allegro and are happy with it.
We did have problems with the Kwikee steps.
After a year of limited use, the step motor quit while on a trip and the steps would not go out. A local dealer replaced the step motor under warranty. Then after three months of traveling and daily use, we discovered the steps would not stay out becaue three of the four bolts holding the motor to the step frame had sheared off. My husband replaced those, and will put in grade 8 bolts soon.
We can't tell if the sheared bolts were caused by Kwikee (improper installation or low quality bolts) or by the dealer who did the emergency motor replacement for us. But I don't think it was a Tiffin problem as the Tiffin install of the steps to the frame is fine.
The steps do go down a little when stepped on, unlike the manual trailer ones we were used to. We try now to make sure the steps are all the way out before using them.
The dealer should fix any problems before deliverying the coach.
We did have problems with the Kwikee steps.
After a year of limited use, the step motor quit while on a trip and the steps would not go out. A local dealer replaced the step motor under warranty. Then after three months of traveling and daily use, we discovered the steps would not stay out becaue three of the four bolts holding the motor to the step frame had sheared off. My husband replaced those, and will put in grade 8 bolts soon.
We can't tell if the sheared bolts were caused by Kwikee (improper installation or low quality bolts) or by the dealer who did the emergency motor replacement for us. But I don't think it was a Tiffin problem as the Tiffin install of the steps to the frame is fine.
The steps do go down a little when stepped on, unlike the manual trailer ones we were used to. We try now to make sure the steps are all the way out before using them.
The dealer should fix any problems before deliverying the coach.
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