We have had 3 Phoenix Cruisers--2010 2350 on the Sprinter chassis, 2011 Model 2511 on the Ford and now a 2013 Model 2910ase. We have had a great experience with Phoenix USA. The 2350 was our 2nd RV--first was an Airstream Interstate (class B).
We like the fact that their customer service is top notch. When we have a question and have to call the factory, the owner calls us back with the answer!! Where else would that happen?
Initially, I was concerned about buying factory direct for such a large purchase.
Take a good look at them.