Thor motor homes
Please beware when buying products Thor Manufacturing their customer service is REALLY BAD they won't back anything and their building products that is used for motor homes is the cheapest products t...
Forum Discussion
Rwake901 wrote:
We owned a 2014 Thor ACE before we traded for our current motorhome. Their customer service was great on the few things we did have issues with. The dealer we bought it from I will never go back to. We couldn't get our dealers service department to even call us back. So I started calling Thor and it was no problem getting the parts I needed for the few repairs it needed.
X2
We have a A.C.E. 30.1 and are quite pleased with it. Sure, there have been couple of cosmetic issues inside the rig that we've been able to take care of ourselves, and the 2 simple outside problems were quickly solved with a couple of phone calls to Thor's customer service department. We've found Brian, the guy we always talk with in customer service, very easy to speak with. And they've been more than willing to allow us to take the rig to an independent repair shop for the 2 small problems (windshield washer pump and leak in the water pump fittings).
When folks like the OP make sweeping generalizations I tend to raise my eyebrows, wondering what's really behind those statements.
