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mikestock's avatar
mikestock
Explorer
Jun 20, 2019

Tiffin Motorhome repair Red Bay rule change

This may have already come up before in this forum but it was news to me. I may be the last to know.

Tiffin will no longer make repairs to their motorhomes that are over 10 years old. I had a leveling jack problem. Went to Tiffin to register and was told that they no longer work on units over 10 years old. Mine is a 2006 Phaeton.

I was referred to Bunkhouse RV Repair, which is just around the corner. The Bunkhouse folks said they had some real experts that could take care of it. What a joke. They gave up in about 20 minutes.

Finally, through some local connections, found out how to get in touch with a Tiffin repairman, who came to my location after getting off work at 4:30. He fixed my problem in just a few minutes. Gladly paid him directly, and well.

Never had anything bad to say about Tiffin until now. This is a black eye in my book. If you bought a new unit that is approaching 10 years you had better look at making a change.

23 Replies

  • I joined the Tiffin Forum several years but didn't really follow it like I did when I first joined.
  • If you are not already a member. I recommend the Tiffin RV Network Forum. More timely Tiffin related info, contact info for Tiffin, after hours workers, other Redbay experts and resources. Great knowledge of Tiffin RVs there, also.
  • We have a Winnebago that we bought used but had all the service records. It is a 2004 and had the brake recall done at a Winnebago dealer. In 15 years it has only been to Winnebago that once. Many people can fix a MH.