Velvac Mirror Junk
Okay so my class c 2003 dutchmen has the black velvac mirrors with the lights heated and motorized way me. A few years ago I had to fight the bumper to bumper warranty to cover the replacement of my p...
Forum Discussion
Ken & Barbie wrote:
My experience with Velvac was quite different. My white mirrors on my 2005 GreyHawk were discolored and when presented to Velvac they replaced both without charge. The Tech Service people were very accommodating.
We had the exact same problem on our 2005 Itasca - discolored mirror casings.
I called them and they sent right to my door two new mirror assemblies. They paid the freight. They did not want the old mirror assemblies back. This whole transaction took place over the phone within a few minutes. They took my word for it that I was the original owner. As far as they knew I was a complete stranger calling from Timbuktu
This was the second from the top of the best customer service situations I've ever had .... "superb" does not adequately describe the experience! :C
