Yep. The guy never connected anything to the video switch box. Just installed them and plugged them in. So nothing works. I can turn them on and they get some antenna channels just by happenstance when setting is "air". If I select DVD, nothing happens. I assume that it would be the same with Cable selection and I can't get the Satellite either. We are bringing it back tomorrow but I was wondering if I should bring some different parts to make getting at it easier. Why they would box the TVs in so you can't access anything is beyond me. And I can't even believe what they charged us to do this. Ugh.