Warranty Work Frustration After Frustration -
I had posted some of our issues regarding our 2019 Forest river Forester. Now that we have finally arrived at the dealer for warranty work, three days now, I can share my frustrations. We have a Sma...
Forum Discussion
Some things that people fail to understand about dealers and warranty work in general.
Dealer would rather sell units than do warranty work in the first place.
Moist employees at a dealership are paid minimal wages and have limited experience in the first place so don't expect fast and quality service because it's not gonna happen. Low wages equal low employee performance and that applies not only to dealers but the OEM's as well.
If I have an issue and I have, I fix it myself because I know it's done right. With a dealer, you never know if it's done right or not and considering the quality and caliber of low wage employees, probably not.
Far as hiring a mouthpiece, I'd advise against it. FR has more money and better legal consul that you can afford. I'd take the unit elsewhere or learn to do your own repairs.
Dealer would rather sell units than do warranty work in the first place.
Moist employees at a dealership are paid minimal wages and have limited experience in the first place so don't expect fast and quality service because it's not gonna happen. Low wages equal low employee performance and that applies not only to dealers but the OEM's as well.
If I have an issue and I have, I fix it myself because I know it's done right. With a dealer, you never know if it's done right or not and considering the quality and caliber of low wage employees, probably not.
Far as hiring a mouthpiece, I'd advise against it. FR has more money and better legal consul that you can afford. I'd take the unit elsewhere or learn to do your own repairs.
