weather pro awning

I would try lubing the strut, IN fact, I'm buying lube next time past a hardware store.

That makes me wonder if the gas charged strut has an issue. Maybe remove it and see if it will compress.

yes they do it is only one side thought maybe it could be my strut can you lube?

Do the arms line up perfectly with the rails on the outside wall of the RV when the awning is closed?
If not then that will cause a bind. The solution is to remove the small screw(s) that secure the awning material to the gutter-track and slide the awning material until everything lines up.
There are video's on U-tube that give more detailed info.