There are really only three reasons why a windshield will crack. The first is if something harder than the windshield hits it, the second is if it was installed incorrectly and the third is too much chassis flex. That said, since the insurance company is playing the blame game, it's time to negotiate with them relative to their request. Who would you like me to take the coach to, and how will we pay for it? I hope you have a small deductible. A word of caution; If you take it to a shop of YOUR choosing, the insurance company may simply say they don't accept those results and renege on their offer to replace the windshield. Be careful and document everything completely. Expect your insurance company to cancel you at the next renewal....Dennis
