rav wrote:
I didn't see that statement but read this:
Maintenance while on the road
Customers are responsible to check all fluid levels at each refueling. Refills of all fluids will be reimbursed except for gasoline and propane. Customer must present receipts for reimbursement. Vehicle must be returned clean inside. A cleaning charge will occur if vehicle is returned in unsatisfactory condition. Holding tanks should be emptied if possible or a fee will be assessed. Customer must check tire pressure and condition of tires at each refueling.
Customer will be reimbursed for authorized repair, oil changes, etc. upon presentation of receipt to Transatlantic.
Mechanical Breakdown
For repair exceeding $50.- the customer must call TransAtlantic 24-hour toll free telephone for authorization. In the event the vehicle is in breakdown repair for 12 hours or more, through no fault of the customer, our responsibility to the customer is limited to a refund of daily rate or a portion thereof. Radio, automatic steps, air conditioning, refrigerator, microwave, appliances, cruise control, slide-out and generator malfunctions are not considered a breakdown.
Necessary repairs are refunded. In the event of a breakdown renter must call the Transatlantic Roadside Assistance number located in the rental contract or glove compartment and report the problem. Customer must provide signed and dated receipts for reimbursement. Will be refunded at time of drop-off.
are we looking at the same website?
This is all pretty standard verbiage used by every rental company.
