Your opinion of Verizon Customer Service....
I'm investigating a wireless provider for internet service; while I would choose a reseller who uses the Verizon network, Verizon continues to hover near the top of the choices. What is your personal...
Forum Discussion
It is apparent from all of the comments that a lot of people think well of Verizon. I have yet to experience that satisfaction. I went into a Verizon store on I 45 (south of Houston) today, and their business model reared it's ugly head! When I told the girl (her tag indicated she was the manager) I wanted info on a data plan, she told me, "...it's all on line. Do you want me to print you a copy?" HUH??????? She did not offer any explanation and when I began questioning her, she shuffled me off to another employee. He wasn't any better! Had to pull, and I do mean pull, everything from him! I'm most disappointed! Stuff happens, learn from it and move on! That is what I'll do.
