Forum Discussion

jannlanz's avatar
jannlanz
Explorer
Jun 03, 2013

Zone 2 Air Conditioner is not working

Hello,
I have a Dometic 3109228.001 5 Button Comfort Control Center that runs our heat and air conditioner. Zone 1 is working, but Zone 2 only gives a blank screen and won't allow me to choose any settings. Does anyone know what the problem could be? Thank you so much.

10 Replies

  • I had the same problem and to correct I replaced the J11 4 wire snap connectors @ the front AC and rear AC units. It normally is a corrosion problem w/ the J11 connectors because they sit where there is moisture up inside of the AC units.
  • jannlanz wrote:
    Thank you MountainAir05. Do you have the link to page 9 of the manual? Thanks!
    will try this again.

    http://www.dometic.com/b3056cd0-1a5b-4a15-8c1f-1d322d4ac84d.fodoc
  • Thank you MountainAir05. Do you have the link to page 9 of the manual? Thanks!
  • here is a manual that will help. On page # 9 I think, it shows a phone connector and wire.. that sends a signal from A/C #1 to #2, if not contact as in corrosion, then no control. To clean take a old tooth brush clean both ends. Spray with electrical contact clean and use di-electrical grease, Autozone has it.
  • Do you know how to remove the control panel? I pulled and tugged a bit, but it wouldn't just pop off so I didn't want to damage it. Thank you!!
  • We bought the RV new, so I'm sure we have the wiring diagram somewhere. Thank you so much for your help.
  • Sounds like a probable bad/broken connection problem from the T-Stat for zone 2. Not a fun problem to diagnose. Do you have the wiring diagram for your coach and a multi-meter? Time to go hunting. :(

    jannlanz wrote:
    Thank you for the information. I followed your instructions and FF did appear. I was able to set Zone 1, but now Zone 2 has disappeared completely from the panel. Previously, Zone 2 showed up but did not allow me to make a setting.
    Thank you.

    To Paul and Sandra: Zone 2 originally worked fine when we purchased the RV.
  • Thank you for the information. I followed your instructions and FF did appear. I was able to set Zone 1, but now Zone 2 has disappeared completely from the panel. Previously, Zone 2 showed up but did not allow me to make a setting.
    Thank you.

    To Paul and Sandra: Zone 2 originally worked fine when we purchased the RV.
  • Did it work previously and has stopped working?


    jannlanz wrote:
    Hello,
    I have a Dometic 3109228.001 5 Button Comfort Control Center that runs our heat and air conditioner. Zone 1 is working, but Zone 2 only gives a blank screen and won't allow me to choose any settings. Does anyone know what the problem could be? Thank you so much.
  • Try this but first ensure that a breaker is not thrown.

    2. System Reset

    a. Turn the ON/OFF switch to the "OFF" position.
    b. Simultaneously depress and hold the MODE
    and ZONE push-buttons while turning the ON/
    OFF switch to "ON". FF should appear in LCD
    display until the mode and zone push-buttons
    are released.


    post back