Has anyone done something so nice for your dog you cried
I guess wanting to adopt a dog has brought up many memories of the dogs we have lost. This is a long story but a bittersweet ending.
In July 1998 I had a conference in San Diego that I was attending. Due to the difference in time, my DH and I were only talking in the morning. The 3rd day I was there in he told me our little Angel, 5# Maltese was not feeling good so he went to our vet. Vet wasn't in and the receptionist said he was to busy to see Angel that day. I told him about a new vet that had open near the house and to take Angel there.
Of course since this was going on we spoke that night. The new vet had seen Angel and she was dying. They would be able to keep her on oxygen during the day but he would need to take her to the after hours vet clinic to continue the oxygen (no such thing as a 24 hour emergency hospital at this time) and then bring her back in the morning, which he did.
I wanted to return home and be with my baby. I called American Airlines to change my return flight home. The agent I spoke to gave me the info for changing my return trip and it was going to cost an additional $400, which of course I would be paying for and happy to do so, not my employer. He could tell I was crying so he ask me what was going on. I told him it was not a human but my dog and I had to get home. He put me on hold, came back and sads he had talked with his supervisor and would only charge me $75. Needless saying I was so overwhelmed I just started sobbing and couldn't thank him/American Airlines enough.
At 4am I arrive at the American Airline ticket counter, red swollen face with tears. I had my credit card out, gave her my name and the agent typed in the info. The whole time I am holding my credit card just waiting for her to take it. She gave me the new ticket. I tried to give her the credit card and she just looked at me and said I don't want this. I can tell you are going through a lot and this is the least we can do for you.
OMG, talk about the water works running down my face when she did this for me!! Needless to say I sent a letter to American Airlines with the names of these agents expressing my sincere gratitude for the over and beyond service!
I got home to hold my baby, talk to her and then having her in my arms as she passed away.
This brings tears to my eyes now but I will always be grateful for the kindness of American Airlines!!
In July 1998 I had a conference in San Diego that I was attending. Due to the difference in time, my DH and I were only talking in the morning. The 3rd day I was there in he told me our little Angel, 5# Maltese was not feeling good so he went to our vet. Vet wasn't in and the receptionist said he was to busy to see Angel that day. I told him about a new vet that had open near the house and to take Angel there.
Of course since this was going on we spoke that night. The new vet had seen Angel and she was dying. They would be able to keep her on oxygen during the day but he would need to take her to the after hours vet clinic to continue the oxygen (no such thing as a 24 hour emergency hospital at this time) and then bring her back in the morning, which he did.
I wanted to return home and be with my baby. I called American Airlines to change my return flight home. The agent I spoke to gave me the info for changing my return trip and it was going to cost an additional $400, which of course I would be paying for and happy to do so, not my employer. He could tell I was crying so he ask me what was going on. I told him it was not a human but my dog and I had to get home. He put me on hold, came back and sads he had talked with his supervisor and would only charge me $75. Needless saying I was so overwhelmed I just started sobbing and couldn't thank him/American Airlines enough.
At 4am I arrive at the American Airline ticket counter, red swollen face with tears. I had my credit card out, gave her my name and the agent typed in the info. The whole time I am holding my credit card just waiting for her to take it. She gave me the new ticket. I tried to give her the credit card and she just looked at me and said I don't want this. I can tell you are going through a lot and this is the least we can do for you.
OMG, talk about the water works running down my face when she did this for me!! Needless to say I sent a letter to American Airlines with the names of these agents expressing my sincere gratitude for the over and beyond service!
I got home to hold my baby, talk to her and then having her in my arms as she passed away.
This brings tears to my eyes now but I will always be grateful for the kindness of American Airlines!!
