Sure seems to be a whole lot of internet security problems going around lately. This is probably a bit of a rant, but if anyone has a bright idea on how to stop this and prevent it from happening again, would like to hear.Over the past 8 days, my ebay account keeps getting hacked into and have had 8 cases opened against me for electronics items not received ranging from about $25 to $250. Things is, I have not sold a dang thing on ebay for 2 years! Have also have some messages through ebay from buyers wondering where the item is and what the tracking no. is. Buyers have been (supposedly) from around the world - last 2 from Hungary and California. Nothing has appeared in my paypal record on any of these.Have contacted ebay twice in the past 2 days and they said they fixed everything. Reset my ebay, paypal and personal email passwords so they shouldn't be able to do anything. But in the past 2 days, have had another case opened and several more messages from buyers. I have no idea how they can do this despite ebay supposedly fixing it and changing my passwords.Phoned ebay again today and got shuffled from dep't. to dep't. and ended with someone who said they will open up an investigation and get back to me in 2-3 days.I'm really worried that whoever is behind this could try and access my paypal account months down the road, like they do with credit cards. Am wondering if I should change my paypal account info. and my ebay username and account info. Or will the crooks still be able to get to me?Did the crooks possibly take advantage of a momentary breach in our internet security? Our ISP has changed security software providers in the past month or so and this is the only possibility I can think of.Grrr.... The internet is getting to be a more and more dangerous place all the time.

PayPal is nolonger attached toebay they are now their own company so I sought that it will get hacked

I would certainly change your PayPal password and make it very tough to crack. Also, if you have your PayPal account linked to any bank accounts or credit cards, I'd break those links for a while.

The sad fact is that there is no way to prevent hacking so long as a system is connected to the Net. Even the NSA gets hacked. It's more a matter of when than if? Could very well be a vulnerability on Ebay side, maybe even a type of account spoofing, but I'd also check on your end to be safe.Have you accessed this Ebay/PayPal account from the same computer since the accounts have been hacked? If that's the case, stop doing so until you have thoroughly scanned your systems to make sure malware is not preset, such a rootkit keyloggers which could be transmitting the account data back to hackers.Also review how you are connecting to the Net? Make sure you are using the most secure methods.

Been on ebay along time asweell.Never had a issue.But my wife got hacked.Paypal told her never open a email that is a receipt. Go to pay pal web site.I never open emails from them.But I always change passwords 1 time every year

Yes, changed my paypal password so it *should* be okay, but am still nervous. Still don't know how they can still get into my ebay acc't despite new passwords, and pose as me being the seller of items that I never listed. Not sure what their exact intent is. Maybe they are just testing out what they can get away with? Maybe they are hoping some people will just go ahead and issue a refund via paypal and that gives them a way into your account?? The crooks are exploiting every trick they can think of.If the crooks have accessed my account, does that mean they have my full name, address, etc. which can be used for identity theft? That is scary.I linked my paypal and ebay account a year or two ago as requested (insisted?) by ebay. Just checked and it is still linked. Went to my account and there is a clicky to unlink the accounts but when I do, I can't anything on how to unlink. Will have to call ebay again. Good idea on removing the link.

After 15 yrs on ebay, acct. got hacked... | Good Sam Community

myredracer
Explorer II
Aug 14, 2015
Just thought I would update on what happened with my account being hacked.

As of about 2 weeks ago, I thought things had finally been taken care of. But no....

On Aug. 11th, I got this message from ebay in response to a case opened on the same day for something I allegedly sold to someone:

"We’ve issued a full refund of US $27.99 on Aug 11, 2015 to the buyer as it appears your selling account was compromised. You will not be asked to reimburse eBay for this amount."

And then yesterday I got this message from ebay:

"We issued a partial refund of US $19.99 to gman****** for this case (**********). When we refund a buyer for a case, you still need to pay your eBay reimbursement charge. Please pay by adding funds to your PayPal account."

What the fork?? My account gets hacked and causes me no end of grief and now ebay wants me to pay a reimbursement charge??? Are they serious??? My account is still shut down unless I contact ebay once again and reset my password. I have reset it so many times now I have a sheet full of scratched out passwords. :M:M

Good thing I removed the link to my Paypal account otherwise ebay would have grabbed the money regardless.

"Account takeovers" as ebay calls them have been going on for years. Why can't they fix this? Amazon doesn't have these sorts of issues.
p220sigman
Explorer
Jul 24, 2015
That does suck. Also for security questions you have to set up, for me, I never answer those truthfully. I have answers that I always use for typical questions so I can remember them, but they have absolutely no basis in reality or my life.
GMandJM
Explorer
Jul 24, 2015
Presume that any information that WAS there has been obtained by your hacker. Change anything that was there prior to...well....this minute?

Yeah, I can see you not wanting to lose 600 positive feedbacks. I didn't have much to lose in that department.
myredracer
Explorer II
Jul 24, 2015
GMandJM wrote:
Wow..that is just wild.

Did you also re-set the security questions and check for associated (not yours) e-mail addresses and phone numbers that might have gotten attached to your account.

I admire your tenacity. If it had been that difficult to clear up my hacked account, I might have just thrown in the towel or gotten a new username/account. Guess it's more a principle (pal?) kinda thing at this point, eh?

No kidding. What a PITA. Should be able to do something like this in one or two calls. Don't know where the call centers are but some of the people (kids to me, lol) on the other end were hard to understand.

Was starting to wonder if I would have to close my ebay acct. and start a new one from scratch, but would have lost nearly 600 feedbacks (at 100%) and didn't want to lose that.

Shoot, now that you mention it, I need to fix the security question as the one that should still work doesn't. The only way it would work to change the phone number on the account would be to use one of our cell phone numbers I guess.
GMandJM
Explorer
Jul 24, 2015
Wow..that is just wild.

Did you also re-set the security questions and check for associated (not yours) e-mail addresses and phone numbers that might have gotten attached to your account.

I admire your tenacity. If it had been that difficult to clear up my hacked account, I might have just thrown in the towel or gotten a new username/account. Guess it's more a principle (pal?) kinda thing at this point, eh?
myredracer
Explorer II
Jul 24, 2015
After what seems like umpteen chats with ebay in the past week, the problem appears to have been fixed. Got shuffled 'round and 'round between different dept's explaining the same issue over and over. Lost track of how many times they asked for my first and last name... Grrr.

It was an internal ebay issue and not a virus or malware on my PC.

Tried to log into ebay today and couldn't. My acct. got locked down because of an unauthorized login attempt from another country today or yesterday. So reset my ebay password for the 4th time. @#$%!

Received another case opened message yesterday, but turns out it was an item I previously allegedly sold last week. More time and dept's today (including a redial because the line dropped out) to get it removed. My selling page now says I have sold 30 items in July but have sold nothing in 2 years. After removing all the items from my selling page, they say I owe 5 cents for listing fees. Pffft. Yet another call to make.

Several of the cases opened were for the same item and ebay says that shouldn't be able to happen.

No message from a buyer or a case opened message today so I am hoping this is fixed for good now. Still no idea how it happened.
GMandJM
Explorer
Jul 22, 2015
mikim wrote:
I would recommend that you delete ALL of your accounts and then unplug from the Internet for awhile.....

:)

Also, Bank of America credit cards have a "shop safe" feature where they will give you an alternate credit card number, CVV and expiry date of your choice. It can be used only one place and you can say what credit limit you want on it.

Kinda nice for I'net transactions (Amazon and the like). Not so good at places where you have to show your card when you do in-store pick up of merchandise or services purchased on line..
mikim
Explorer
Jul 22, 2015
I would recommend that you delete ALL of your accounts and then unplug from the Internet for awhile.....

As far as Security, I recommend ESET NOD32 for anti virus and then we also use Malwarebytes Anti Malware and CCleaner. The last two have free versions.

Passwords should contain at least 15 characters and not have any words that can be found in the dictitionary. Caps/special characters and numbers should be used.
myredracer
Explorer II
Jul 22, 2015
coolmom42 wrote:
TucsonJim wrote:
I would certainly change your PayPal password and make it very tough to crack. Also, if you have your PayPal account linked to any bank accounts or credit cards, I'd break those links for a while.

This.

If you have any money in your Paypal account, take it out. And if you have money in the linked bank account, take to a minimum. Change your linked account to a different one if you don't want to take that money out of the current one. If you have a linked credit card, remove it from Paypal.

I have my Paypal linked to a checking account at a small credit union, where I keep less than $100 at all times. My main banking is at a totally different bank.
And watch ALL your accounts carefully for fraudulent activity.

Great advice. Have unlinked my paypal account now. Have a personal bank account that we don't use much with a small balance in it. I thought you had to have either a bank account or CC linked to a paypal account?

DW is an accountant and checks our account balances daily. Can't even go to McDonalds without her knowing, lol.

Just got another message today from an ebay buy that is wondering where his item is. Clearly ebay has not fixed anything.
coolmom42
Explorer II
Jul 22, 2015
TucsonJim wrote:
I would certainly change your PayPal password and make it very tough to crack. Also, if you have your PayPal account linked to any bank accounts or credit cards, I'd break those links for a while.

This.

If you have any money in your Paypal account, take it out. And if you have money in the linked bank account, take to a minimum. Change your linked account to a different one if you don't want to take that money out of the current one. If you have a linked credit card, remove it from Paypal.

I have my Paypal linked to a checking account at a small credit union, where I keep less than $100 at all times. My main banking is at a totally different bank.
And watch ALL your accounts carefully for fraudulent activity.

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After 15 yrs on ebay, acct. got hacked...

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