Attitudes at New KC Store
I think it's fair to post concerns regarding specific Camping World locations. I re ently stopped in at the Camping World Store in KC (Grain Valley) . I was shocked at the poor attitudes I encountered from everyone I came in contact with. Trust me I am one of the friendliest guys you will meet so I know it wasn't me!
I walked in and guy at the front just gave me a stare..no greeting. I walked to the Service Counter where 3 individuals were sitting. 2 females and 1 male. One female was on the phone...the other looking at a catalogue. The male was staring at his computer monitor. I didn't want to interrupt so I simply stood there waiting for one of the three to finish up. After several minutes the male looked at me from his computer monitor and said nothing. I surmised it must be my turn to talk so I asked him if they had range covers for our kitchen stove. He looked at me with a disgusted look and said "huh?" I again asked if they had the metal cover that goes over your burners on a stove. He stated he had no idea and turned to a second male that just walked up and said this guy needs a range cover. This guy was friendlier and took me to the area where I was able to find it. I told him thank you and walked to the checkout. The guy there was eating a sandwich. He took the cover scanned it and said nothing. I entered my pin number in the debit card reader and waited for my receipt. He essentially threw the receipt in my direction and said "there you go". I said nothing and began walking to the door. He yelled "thank you" at me. I replied "your welcome" and walked out the door.
I will not be returning to purchase anything else from this store. I purchased a 2014 Fifth Wheel from Camping World in November. I would think we so called "Elite" Members would be treated with a tad bit of courtesy?...which must be a tad bit to ask at Camping World these days?
I walked in and guy at the front just gave me a stare..no greeting. I walked to the Service Counter where 3 individuals were sitting. 2 females and 1 male. One female was on the phone...the other looking at a catalogue. The male was staring at his computer monitor. I didn't want to interrupt so I simply stood there waiting for one of the three to finish up. After several minutes the male looked at me from his computer monitor and said nothing. I surmised it must be my turn to talk so I asked him if they had range covers for our kitchen stove. He looked at me with a disgusted look and said "huh?" I again asked if they had the metal cover that goes over your burners on a stove. He stated he had no idea and turned to a second male that just walked up and said this guy needs a range cover. This guy was friendlier and took me to the area where I was able to find it. I told him thank you and walked to the checkout. The guy there was eating a sandwich. He took the cover scanned it and said nothing. I entered my pin number in the debit card reader and waited for my receipt. He essentially threw the receipt in my direction and said "there you go". I said nothing and began walking to the door. He yelled "thank you" at me. I replied "your welcome" and walked out the door.
I will not be returning to purchase anything else from this store. I purchased a 2014 Fifth Wheel from Camping World in November. I would think we so called "Elite" Members would be treated with a tad bit of courtesy?...which must be a tad bit to ask at Camping World these days?
