Best GPS

Got it! Thanks Bud!

Have a Blessed day.

Phil

Do the updates!
Big changes on some!

Opened, registered, set up for our departure tomorrow!! Woohoo!

Merry Christmas to all!

Phil ( gettin outta here tomorrow ) Montana

Christmas is coming. Then I get to open my GPS and program it to leave the next day! Wife told me she had to wrap it so it looked like a present...........:(

Phil

A follow-up.

After completing the Small Claims paperwork - the clerk recommended on last call to Rand-McNally. The young gentleman who go my call did some research, called me back and said a unit was being shipped to me.

A new 7725 arrived this evening. (It was delayed 3 days at UPS in Dallas due to the ice storm - UPS responsible, not Rand McNally).

I received a PM, and a follow-up phone call from a manger at Rand McNally on Monday. He assured me that the entire case will be looked into in detail, and he will also express my appreciation to the young Customer Service rep who actually go a unit shipped to me.

Electronic stuff breaks. It happens, just like any other product. Usually electronics break very soon after they go into use.

I've worked around radio and television equipment, computers, servers, networking equipment for over 45 years and don't get upset is something breaks. No quality control can be perfect.

Given the number of units they sell, and the number of complaints I see - I doubt the units have a worse failure rate than Garmin or iPhones.

My only frustration was the delay in getting me a replacement unit - and I am very satisfied that my experience is being addressed with the Tech Service team, and the actual repair/ shipping team.

For ease of use, for being oriented toward the RV user - the Rand-McNally is a great unit. I loved it.

As far as routing - all GPS makers use one or two sources for their road data, and near the same set of algorithms to identify routes. All will give you great directions some times, and some places. All will give your crazy routings and directions other times and places.

Both my older Garmin and my new Rand-McNally Good Sam GPS like to route me to the closed back gates of Texas state parks.

I've had Garmin GPS units for over 10 years. Whenever I had issues - I found Garmin Tech Support great. I had to send in one unit over the years - and a new one was shipped out to me the same day.

Rand-McNally Tech Support has been unsatisfactory in my experience. Continually they tell folks "a soon to released software update will fix that"

I had issues on a trip and started working with them.

Wish I hadn't. I should have just taken the problematic GPS back to Camping World and got another one.

While on the trip, Rand issued an RMA. I sent the unit in. I'm still waiting for a replacement because it was not repairable. I sent the unit in on August 18.

Neither Camping World or Good Sam Action Line have responded to my requests for help getting Rand off the pot.

Next stop is small claims court tomorrow.

Got mine! Now I just have to wait till Christmas to play with it.

Shoulda asked for it to be my birthday present and not the new swing arm truck bed mounted tool boxes...:-(

Phil:h

A followup to my earlier post regarding our new Rand McNally RVND 7720 LM:

We took a 350 mile trip out to Roper lake last week which was our first chance to road test the new GPS. We were amazed at how well it worked. It has so many features and an unbelievable amount of data available. Approach a sharp curve and .2 of mile out (and of course the distance setting is adjustable), it announces "Curve Warning", exceed the speed limit (just to test it of course), :W by 5 mph and you get "Speed Warning". Every time the speed limit changes it announces the speed warning the very second you pass the sign.

The graphics are large, clear and readable from just about any angle. Toggling from screen to screen is intuitive, quickly and easily done. The Dock feature on our home computer is awesome keeping the unit updated and it locks into our I-Phone Personal (Wifi), Hotspot in seconds giving us real time weather and traffic/road construction data superimposed right over the maps.

There are lots of great products out there but this one has got to be one of the very best when it comes to feature rich user friendly RV GPS'. :C

Can't wait to get mine!!!

Phil

Majja13 wrote:
Sorry for the MR. Ms Woodglue it will not happen again. Thanks for the info.

Hey, it's ok :)