Let me be clear that i have been a Blackberry user coming up on 15 years now and it used to be an indispensable tool. That is no longer the case.... We have had the IT folks look at them, they gave up and turned it over to ATT and what i think is BB factory support and all they end up doing is replacing phones.... Hundreds of them! They tried to 'get with it' and compete with the iphone and android markets and ruined what used to be a pretty robust product because they tried to make it cool and did nothing but introduce nonstop bugs. There was a span of at least a years worth of updayes that couldnt even be flashed, they had to replace the phones, hundreds more of them! Sorry but you will never convince me that this nothing but a sinking ship.
Final footnote: Sitting in budget meetings today my BB was on the conf room table at least 2' from me and it woke up and dialed my voice mail with no one anywhere near it. Thats a first for me but its a common problem company wide. Whoever thought that BB contract was a good thing has hopefully been fired, but either way we now have iPhone on the request list and people will be bailing as their term is up, including me. All I want is something that works and not flail around trying to get a simple screen up and not have it completely changed with each update attempt. Thats not an unreasonable request I think.