Forum Discussion
Executive45
May 29, 2015Explorer III
thecoles wrote:
As suggested by Rudy I PM'ed him and received a call from someone don't recall the name. His question was do I want to cancel my orders I told him no not at this time but I would appreciate if he could check on my orders and let me know what the actual status is. He assured me that he would and would get back to me via e-mail. Another day has passed and still no word. Not sure if this was customer service or lip-service, time will tell. He said the warehouse is in arrears 5,000 orders plus and are receiving upwards of 6,000 orders per day. He did say they are doing what they can even added another shift to ship orders but had no idea how long it would take to catch up. Still can't believe management chose this time of year for their computer upgrade.
Exactly how is this an "update". They said they'd get back to you 'soon'. That was like what? yesterday?
"He did say they are doing what they can even added another shift to ship orders but had no idea how long it would take to catch up." Perhaps you should call him back or send him an email to ask him when he expects an answer. THEN come back with an "update".
IMO..This is just more whining....Dennis
About RV Must Haves
Have a product you cannot live without? Share it with the community!8,793 PostsLatest Activity: Aug 22, 2023