4X4Dodger wrote:
edatlanta wrote:
A response from an Administrator with an offer to research the issue in less than 2 hours after the post in open forum? That tells me they are trying to get good information to us. How many companies do we all try to deal with that we don't get any response at all from anyone let alone a response to a post on an open forum.
I have found Camping World to be responsive when a mistake is made and while they aren't perfect either, they have always come through for me.
Hi edatlanta, I just responded to another of your posts on a similar subject and then came across this one which is almost identical. And I am curious. What is your experience with GSE and CW that makes you want to rush to their defense? Do you have a spouse or other family member who works for them and thus feel honor-bound to defend them? I can certainly understand that.
But I cant help but think that if you were experiencing the same issues as the posters you would not be so forgiving.
CW and GSE are not the underdog they are not David. They need help for sure I think we can all agree.
YES! AND, why is it that someone spends hours fighting with a company on their own but when they complain on an open forum they get immediate attention... IF they are willing to deal with the issue OFF the discussion board so no one else can see what is going on?