Camping World a let down

deltamaster wrote:

DownTheAvenue wrote:

edatlanta wrote:
A response from an Administrator with an offer to research the issue in less than 2 hours after the post in open forum? That tells me they are trying to get good information to us. How many companies do we all try to deal with that we don't get any response at all from anyone let alone a response to a post on an open forum.

I have found Camping World to be responsive when a mistake is made and while they aren't perfect either, they have always come through for me.

If the business model, core best practice, and management style is just to "put out fires'" then Camping World deserves the defense this poster provides. However, it appears that Camping World/Good Sam are in the business of just appeasing a customer and not permanently resolving problems.

Even a business model that focuses on just "Putting out fired" is not worthy of defense. Maybe they should do something about preventing the "Fires" from starting in the first place.

If the business model, core best practice, and management style is just to "put out fires'" then Camping World deserves the defense this poster provides. However, it appears that Camping World/Good Sam are in the business of .


? ----> just appeasing a customer and not permanently resolving problems = putting out fires


Markiemark:C