Forum Discussion

rjr6150's avatar
rjr6150
Explorer
Jan 09, 2016

Camping World Price Match

It was my understanding that you will price match any other retailer. When I called this am the rep stated only good for tires and if the CW website had a cheaper price. Last November ordered set of four Bilstein shocks that were price matched from Amazon. I will state it did take a dear Marcus email to make it happen.

Tried to order a Vair 450P this am and ran into the same situation.

Please advise.
  • rjr6150's avatar
    rjr6150
    Explorer
    Jan 20, 2016
    As of today I've had no further contact from GS or the executive team. Guessing it's a dead issue.
  • Bucky_Badger's avatar
    Bucky_Badger
    Explorer
    Jan 12, 2016
    rjr6150 wrote:
    Received a phone call from Ella with their customer care team who also confirmed they do not and will not match prices. She did indicate going to bump this up to the executive team for review but I was led to believe the issue is pretty much dead at this point.


    Funny that they can't come out on the forum and state what the rule is. SHOULD be an easy YES OR NO
  • DownTheAvenue's avatar
    DownTheAvenue
    Explorer
    Jan 12, 2016
    Not every business can and will price match. I condemn no business for failure to price match, but I do vote with my wallet. In almost every case for me, price wins!
  • AllegroD's avatar
    AllegroD
    Nomad
    Jan 12, 2016
    Go to where you can get it cheaper. CW will see the light in your tail lights.
  • rjr6150's avatar
    rjr6150
    Explorer
    Jan 12, 2016
    Received a phone call from Ella with their customer care team who also confirmed they do not and will not match prices. She did indicate going to bump this up to the executive team for review but I was led to believe the issue is pretty much dead at this point.
  • Bucky_Badger's avatar
    Bucky_Badger
    Explorer
    Jan 12, 2016
    rjr6150 wrote:
    Received a call from the CW of Golden today. Very nice lady who stated they no longer price match competition. This program ended January 2015 and that my shocks must have been an one time allowance.

    I understand margins having been with a major retailer for 22 years. But a difference of $89.00 not including sales tax is rather hard to stomach.

    Well that does suck..If Best buy and staples can do it why can't CW? Profit Profit Profit. I understand that everyone want to make money, but where would you be if it wasn't for the customers. Happy customers come back....pissed off ones don't.
  • rjr6150's avatar
    rjr6150
    Explorer
    Jan 12, 2016
    Received a call from the CW of Golden today. Very nice lady who stated they no longer price match competition. This program ended January 2015 and that my shocks must have been an one time allowance.

    I understand margins having been with a major retailer for 22 years. But a difference of $89.00 not including sales tax is rather hard to stomach.

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