Forum Discussion

jcthorne's avatar
jcthorne
Explorer
Apr 24, 2013

Camping World refuses to honor Replacment Plan

I just spent the last 3 hours dealing with a very frustrating situation at the Camping World Katy, TX location and a refusal to honor a CW Replacement Plan on a GPS unit I purchased. Sept of last y...
fla-gypsy's avatar
fla-gypsy
Explorer
Apr 24, 2013
You may want to get the mod to move this one to the Dear Marcus page. The CEO needs to get involved in this. The CEO also needs to tweak his store managers a couple of notches to get off of their butts and get involved directly with these kind of issues. I agree if the terms of the agreement are as you state and there are no other outs for them in the agreement (not doubting your word on it), they need to live up to the contract!

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