Forum Discussion
Ron8877
Apr 24, 2013Explorer
You bought the original GPS on sale because it was a discontinued item is how I read your post. You also bought the replacement plan. So far so good. Now 7 months later the GPS dies. Since the model is discontinued they can't give you a new one. You say ok I will take the next model up. This model is about $105 more than the one that you bought. CW could have said yes we will do that and you would have been happy. It seems to me that to live up to the replacement contract this is what they should do. However I can also see the rational that they are using to want to charge you the difference. I can also see where their refunding the original cost of the GPS is fair. If you hadn't bought the replacement policy then if the GPS dies you would just be out of luck so I think that they are being fair to refund the original cost of the GPS too.
Ron
Ron
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