Forum Discussion

jcthorne's avatar
jcthorne
Explorer
Apr 24, 2013

Camping World refuses to honor Replacment Plan

I just spent the last 3 hours dealing with a very frustrating situation at the Camping World Katy, TX location and a refusal to honor a CW Replacement Plan on a GPS unit I purchased. Sept of last y...
Medico's avatar
Medico
Explorer II
Apr 24, 2013
The reason we buy these "replacement warranties" is for exactly this problem. If the unit dies it is replaced with a like or equivalent unit. The Replacement Plan is basically an insurance policy. I have to believe that the executive team will ultimately override the local store. In addition I would hope the local store sales team and management is put through some remedial training.

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