Forum Discussion
othertonka
Apr 24, 2013Explorer
Steve_Martin wrote:
I think Judge Judy would say she was very sympathic with you. That morally, CW should have replaced the unit but, you did accept the deal they offered and that completed the contract you had with the. Now take your refund and buy another unit. Goodbye
I don't agree with you, he took the refund because after 2 and a 1/2 hours of negotiating that was CW best and last offer. If he just took the broken GPS and left, they got away with not honoring an commitment made in good faith that they would replace a defective unit with the same or another model with like features. I am just surmising that this was a CW insurance policy and not a Rand McNalley insurance policy and if that is true, CW should step up to the plate and replace the broken Gps with one that works at no cost to the OP. I would not except anything less. Step up CW and do the right thing
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