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jcthorne's avatar
jcthorne
Explorer
Apr 24, 2013

Camping World refuses to honor Replacment Plan

I just spent the last 3 hours dealing with a very frustrating situation at the Camping World Katy, TX location and a refusal to honor a CW Replacement Plan on a GPS unit I purchased. Sept of last y...
RVhiker's avatar
RVhiker
Explorer
Apr 25, 2013
jcthorne wrote:
A follow up.

The local store manager called. We discussed. He told me he will order a 7720 for me and will call when it comes it. He told me they are currently out of stock.


Did the store manager explain his decision process in dealing with your issue? Why did he think his initial decision was correct? Does it seem that publicity is required to make CW adhere to its commitments?

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