So darsben- I don't want to get in to he said/she said and you are entitled to yuor opinion (thats what this site allows) but you don't know the facts, the number of phone calls there were, etc. Our invoice is the cost plain and simple. Its what we own it for. Its not the car business where there is holdback. To think anything different not correct.
Nowhere do we imply the customer was wrong. Call it lip service if you like but I don't feel thats the case.
When we screw up we admit it and try to make it right. I will leave it at that.
Thanks for participating in the site and we appreciate your membership.
