Looks like a deal was made and dealer mistakes happened for some reason. CW tried to make it right and tried to make good or better on their original offer; but buyer still unhappy. Mostly, I think, because they felt mistreated and disrespected. I don't think money was the final motivator. Don't think these two will ever get together.... respect is a hard hurdle. I think the term customer service should include customer respect. Luxury items are want items not need items so I think the buyer is way more emotionally involved in the purchase than the salesman that needs to sell it to feed his family.
