Good Sam Care Team wrote:
nomad297,
Thank you for your time and email. I was able to locate your order and forward your request to the correct department. Camping World has invested in a new Online Ordering and Distribution System. Our plan was to install the new system prior to the camping season. Unfortunately, our Programmers encountered challenges that caused a delay of the launch and additional unforeseen challenges during the launch which have caused delays to store shipments and online orders.
Thank you,
Mark
Marcus' Rapid Response Team
Ok excuse about the programming? That DOESN'T explain why on hold on the phone for nearly an hour and still no reply, no programming there?