Camping World Sucks
My wife is on hold with Camping World at this very moment. This is her second attempt. Yesterday, she held for 40 minutes before giving up. We placed an order on May 15th and their system shows it ...
Forum Discussion
Good Sam Care Team wrote:
nomad297,
Thank you for your time and email. I was able to locate your order and forward your request to the correct department. Camping World has invested in a new Online Ordering and Distribution System. Our plan was to install the new system prior to the camping season. Unfortunately, our Programmers encountered challenges that caused a delay of the launch and additional unforeseen challenges during the launch which have caused delays to store shipments and online orders. Our teams are working tirelessly to get the new system working properly and have made great strides. Our Distribution Centers are ready for the season and full of product. Currently, trucks are rolling with product to our Super Center locations. Online orders are being processed and expedited. We apologize for any inconvenience and assure you that we are working very hard to correct this situation. Thank you again for your time and the opportunity to correct your order.
Thank you,
Mark
Marcus' Rapid Response Team
Mark why in the good Lord's name would you "try" the new system during camping season? And if problems where encountered, abort the new system and revert to the old system until you can get the bugs out!
I have worked in the business field for years and never would we have launched a new (accounting system) system UNLESS it was tired and proven to work by a beta test group!
Just saying!
