Forum Discussion
rockhillmanor
Sep 24, 2013Explorer II
After gathering up my stuff I headed to the register. There was no one was there so I headed back to the service counter, as it's located in the center of the store. I asked if I could check out there - nope, I had to check out up front. I looked around a few more minutes hoping to find some other stuff on my list before headed back up front. Still no one there.
According to my watch I waited at the register for about 4 minutes. In that time no less than 5 people walked by me, each one ignoring me as well as the next. There were 3-4 salespeople within 10 feet of the register, none with customers, none willing to step out of their cubicle and help. There were 2 young ladies at the reception desk, about 15 feet away, both deeply buried in their cell phones. There were 3 people just outside a side door, appearing to be on a smoke break.
Being on a schedule myself, I was done waiting. I simply put my stuff on the counter by the register and walked out.
Interesting that there are SO many posts about the 'no clerk at the register'.
While traveling I stopped at about 3 CW's that when I went to check out there was NO one at the register. Don't think this is a fluke. Seems to be a real common practice of management across the board at CW.
I walked out of all three stores I stopped at for that very same reason. I gave them 3 chances across 4,000 miles.....I don't stop at CW anymore.
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