Needing a new toilet for my motor home I went, yesterday, to CW, thinking their price would be competitive with other vendors. I was in no rush but chose a Dometic Model 320, It was time to convert from my troublesome Thedford.The member sale price was $289 plus an additional $50 to renew my membership. With sales tax I paid $366.09 before walking out the door.Today, while browsing Amazon, I checked their price. I was shocked to see that the same toilet was $185.88 plus tax (no shipping), making delivered price $202.61 with tax. Delivered price from Adventure RV is $185.88. What's even worse: I found it on RV parts world for $139.98. I felt like I just flushed $200+ down the toilet. Even CW on line listed it for $255.Camping World treated me fairly, but taught me a lesson. I had already installed the toilet I got from them but they let me return the one I later bought from RV Parts World, for a refund, except for the $50 membership fee.Edit: I actually wrote this post a few weeks back and decided not to post it until now, because I didn't want to get a store manager in hot water.

Interesting twist. Thanks for the post.

There is no doubt that what they did for you was fair treatment and should be recognized as such. Many companies would not have done that.But it at the same time has a bit of a sticky, feel to it. "Lets rampantly overcharge the customer with clearly non competitive pricing and only own up to it if we are found out and called on it..."I like CW stores for the most part and have had my problems with them and I have to say that in those cases they did the right thing by me.But I for one would appreciate lower, truly competitive pricing so that when I do walk through the door I don't have that nagging feeling that I am being taken advantage of price-wise.I am also aware that things can be ordered online but for those of us who full time that is not always a viable option.I would rather have the honesty and low prices upfront than on the back end of a problem.

fulltimedaniel wrote:There is no doubt that what they did for you was fair treatment and should be recognized as such. Many companies would not have done that.But it at the same time has a bit of a sticky, feel to it. "Lets rampantly overcharge the customer with clearly non competitive pricing and only own up to it if we are found out and called on it..."I like CW stores for the most part and have had my problems with them and I have to say that in those cases they did the right thing by me.But I for one would appreciate lower, truly competitive pricing so that when I do walk through the door I don't have that nagging feeling that I am being taken advantage of price-wise.I am also aware that things can be ordered online but for those of us who full time that is not always a viable option.I would rather have the honesty and low prices upfront than on the back end of a problem.I agree. Good resolution, but should have been more upfront.

mikestock,Thank you for contacting Camping World and providing your feedback. We appreciate hearing from our customers.Thanks,StacyGood Sam Care Team

mikestock wrote:Needing a new toilet for my motor home I went, yesterday, to CW, thinking their price would be competitive with other vendors. I was in no rush but chose a Dometic Model 320, It was time to convert from my troublesome Thedford.The member sale price was $289 plus an additional $50 to renew my membership. With sales tax I paid $366.09 before walking out the door.Today, while browsing Amazon, I checked their price. I was shocked to see that the same toilet was $185.88 plus tax (no shipping), making delivered price $202.61 with tax. Delivered price from Adventure RV is $185.88. What's even worse: I found it on RV parts world for $139.98. I felt like I just flushed $200+ down the toilet. Even CW on line listed it for $255.Did you actually tell them the toilet was from a different vendor?Camping World treated me fairly, but taught me a lesson. I had already installed the toilet I got from them but they let me return the one I later bought from RV Parts World, for a refund, except for the $50 membership fee.Did you actually tell them the toilet you were returning was from a different vendor?

Camping World treated me fairly | Good Sam Community

Good_Sam_Care_T
Explorer
Jan 30, 2017
mikestock,

Thank you for contacting Camping World and providing your feedback. We appreciate hearing from our customers.

Thanks,
Stacy
Good Sam Care Team
KansasRV
Explorer
Jan 30, 2017
fulltimedaniel wrote:
There is no doubt that what they did for you was fair treatment and should be recognized as such. Many companies would not have done that.

But it at the same time has a bit of a sticky, feel to it. "Lets rampantly overcharge the customer with clearly non competitive pricing and only own up to it if we are found out and called on it..."

I like CW stores for the most part and have had my problems with them and I have to say that in those cases they did the right thing by me.

But I for one would appreciate lower, truly competitive pricing so that when I do walk through the door I don't have that nagging feeling that I am being taken advantage of price-wise.

I am also aware that things can be ordered online but for those of us who full time that is not always a viable option.

I would rather have the honesty and low prices upfront than on the back end of a problem.

I agree. Good resolution, but should have been more upfront.
fulltimedaniel
Explorer
Jan 30, 2017
There is no doubt that what they did for you was fair treatment and should be recognized as such. Many companies would not have done that.

But it at the same time has a bit of a sticky, feel to it. "Lets rampantly overcharge the customer with clearly non competitive pricing and only own up to it if we are found out and called on it..."

I like CW stores for the most part and have had my problems with them and I have to say that in those cases they did the right thing by me.

But I for one would appreciate lower, truly competitive pricing so that when I do walk through the door I don't have that nagging feeling that I am being taken advantage of price-wise.

I am also aware that things can be ordered online but for those of us who full time that is not always a viable option.

I would rather have the honesty and low prices upfront than on the back end of a problem.
DutchmenSport
Explorer
Jan 30, 2017
Interesting twist. Thanks for the post.

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