joebedford wrote:
It sounds to me that he has somehow set a BIOS password and that's why he can't get to safe mode.
Umm.. Typically if you set a password in the BIOS it only locks you out of the BIOS, not the Operating System.
Most BIOS manufacturers have pretty much dumped the old BIOS password lockout which would lock you out of the hard drive boot. It was too easily defeated by removing the BIOS backup battery or changing the BIOS CLEAR jumper on the system board. Either way the result was no more BIOS password.. and the PC would boot to the hard drive.
If I get a chance at work tomorrow I will check to see if my suspicions correct.. I suspect that when there is ANY WINDOWS PASSWORD SET that you WILL NEED THE PASSWORD TO ENTER SAFE MODE.
I have PCs at work that I can try getting to desktop or even command prompt without the password.. I suspect that it can not be done without the password.
The reason for this is due to SECURITY! Yep, thats right, if you could simply bypass the password by going into safe mode then that would be a huge security hole.
In Safe mode you can pretty much do anything you want which would mean anyone could easily get into any Windows PC.. The idea of passwording the PC is to make it HARDER for unauthorized folks to be able to use a PC they should not be using..
Safe mode is a troubleshooting mode that simply loads only the basic drivers but it should still recognize different accounts/privileges which means passwords also.