Can't figure out why 1/3 data usage on iPhone is for video?

Monty-Rob wrote:
My wife and I cannot figure out why last Verizon billing showed 1/3 of data usage on each phone was noted for video.
We don't stream movies, YouTube, FaceTime etc. on phones
Verizon was no help.
Any suggestions?

call back and ask to be bumped to second level support or a supervisor on this.

Google, apps you name it use over a 1/2 of your data if you never touch the internet. Because the first call you make all of them are using your data in the background.

Even if you turn off 'what apps they DO allow you to turn off', every time you pick up your phone all your apps have access to what they call upgrade or what ever in the background. And I found it to be daily.

Within 2 days the bar chart said I had used 60% of my data and all I did was make 1 phone call.

Interestingly my Iphone did not have a menu for where data is being used yet the burner smart phone I just bought has a complete menu what is using data and I was able to turn off almost all of it.

These phones are the Walmart Chinese phones that are not smart enough to hide what data they are taking like apple does.

Google has a death grip agreement with the phone company and you can NOT turn off most of the google background data usage. One menu even claimed if I turned off that google app the phone wouldn't work.:R

I found it to be a great scam:
You pay for x amount of data and their clients use 1/2 of it and then you pay for more data. A great example of the perfect scam. :(

Do you have automatic video play turned on in Facebook?

I see more and more website pages with embedded video, particularly news sites. I constantly see black boxes with text saying "you need to upgrade flash to properly experience this website". I have active-x and flash disabled intentionally. I would not be surprised if 1/3 or more of the content on pages you see is video.

If your phone browsers are displaying "desktop" webpages rather than "mobile" webpages you are streaming video data with every ad in motion and flash display. If you are connecting your phone to a laptop you are streaming even more and not realizing it.

Bottom line is does it matter? Are you being charged extra for this or are you using up high speed bandwidth to a level that you will be throttled by Verizon to a slow internet speed on the phones? If not, it should not really matter if you use x% of data on video.

I have no answer for you here....the above answers seem legit. I WILL say this....if you're sharing (like we are) watch what the other person is doing. ROL. My DH (grrrr) did an upgrade on the GPS......1 1/2 hrs later, I picked up the Jetpack to turn it on, saw it on.....and about screamed!!!! It ate up 5 GB of memory in that 1 1/2 hrs!!!!!!!!!!!!!!!!!!! Yeah, he's in the doghouse. oh, that was 2 days after we bought it...............

choochooman74 may be right. Whenever I have usage complaints, Facebook is the first place I check. FB defaults to autoplay of videos in your news feed. You have to go to settings and disable that. Many vendors not only populate your news feed with unwanted ads, they also love using video.

global2 wrote:
choochooman74 may be right. Whenever I have usage complaints, Facebook is the first place I check. FB defaults to autoplay of videos in your news feed. You have to go to settings and disable that. Many vendors not only populate your news feed with unwanted ads, they also love using video.

Plus 2 or should say 3 on this. I had never ad the facebook app on my phone until recently and by data usage went through the roof. It was all facebook. The other program that's just as bad if not worse, Pinterest.

I need to look at my bill now. I don't remember it stating my data breakdown by source.

I dont have an iphone. However when traveling i have every device we have set for no updates until told. also no autoplay until told.

thats all the advice i have