Can't Print from MS Word, Excel etc.
I suspect the latest Windows 10 update, but for several days I have been unable to print from windows programs. I am using an HP laptop printing to an HP 3830 printer. It will print jpegs and after ...
Forum Discussion
Windows update KB4598242 was released 1/12/2021..
Full details HERE
Part that pertains to the OPs issue of printing..
"Addresses a security bypass vulnerability that exists in the way the Printer Remote Procedure Call (RPC) binding handles authentication for the remote Winspool interface. For more information, see KB4599464."
OP may need to remove this update, reboot and see if it resolves the printing problem..
The catch is with this update, you may only have 10-30 days to remove it, after that you are stuck with the update..
Per link above..
"If you have already encountered this issue on your device, you can mitigate it within the uninstall window by going back to your previous version of Windows using the instructions here. The uninstall window might be 10 or 30 days depending on the configuration of your environment and the version you’re updating to. You will then need to update to the later version of Windows 10 after the issue is resolved in your environment. Note Within the uninstall window, you can increase the number of days you have to go back to your previous version of Windows 10 by using the DISM command /Set-OSUninstallWindow. You must make this change before the default uninstall window has lapsed. For more information, see DISM operating system uninstall command-line options.
We are working on a resolution and will provide updated bundles and refreshed media in the coming weeks."
Op needs to check to see if this update installed..
Full details HERE
Part that pertains to the OPs issue of printing..
"Addresses a security bypass vulnerability that exists in the way the Printer Remote Procedure Call (RPC) binding handles authentication for the remote Winspool interface. For more information, see KB4599464."
OP may need to remove this update, reboot and see if it resolves the printing problem..
The catch is with this update, you may only have 10-30 days to remove it, after that you are stuck with the update..
Per link above..
"If you have already encountered this issue on your device, you can mitigate it within the uninstall window by going back to your previous version of Windows using the instructions here. The uninstall window might be 10 or 30 days depending on the configuration of your environment and the version you’re updating to. You will then need to update to the later version of Windows 10 after the issue is resolved in your environment. Note Within the uninstall window, you can increase the number of days you have to go back to your previous version of Windows 10 by using the DISM command /Set-OSUninstallWindow. You must make this change before the default uninstall window has lapsed. For more information, see DISM operating system uninstall command-line options.
We are working on a resolution and will provide updated bundles and refreshed media in the coming weeks."
Op needs to check to see if this update installed..
