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DD716TED's avatar
DD716TED
Explorer
Mar 22, 2016

Cell Phone Guru's? Help

Just started using my new Samsung S7 phone... Came across a problem that I have never had on previous phones and cannot find a place to correct it.. HELP.... When using the phones installed email program, whenever I delete an email, the email is also deleted from my home computer's email program (Thunderbird). My email provider is Comcast.net. I would like to delete emails from my phone but leave them on the home computer where they can be deleted later.. any idea how I can accomplish this...I believe that the email accounts on my home computer are IMAP accounts if that makes a difference.. ideas on how to fix this??

15 Replies

  • MrWizard wrote:
    Turn off sync
    Syncing is the processes of keeping all connected devices the same/identical in regards to files, pictures, folders etc..
    There should be done place in the settings menu to turn Off email sync


    Disagree with your recommending "turn off sync". Why would you not want your email folders and such syncing. OP, can fix his problem with a simple setting change. Not necessary to disable email sync!
  • "downtheroad" has the proper answer! We are on line and don't get the right answer all the time.
  • Open the Email app and display the main screen, such as the combined inbox.

    Press the Menu button and choose the Settings command.

    Choose Account Settings.

    All the phone's e-mail accounts are listed.

    Choose an e-mail account.

    Touch the More Settings button.

    Choose the Incoming Settings item.

    If you can't find an Incoming Settings command, you're dealing with a web-based e-mail account, in which case there's no need to worry about the Server Delete option.

    Beneath the item Delete Email from Server, choose the option When I Delete from Inbox.

    The only other option besides When I Delete from Inbox is Never. If you see the Never option, choose the other one.

    Touch the Done button.
  • Turn off sync
    Syncing is the processes of keeping all connected devices the same/identical in regards to files, pictures, folders etc..
    There should be done place in the settings menu to turn Off email sync

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