StuartT wrote:
In reference to posts above:
I have a LG8360, not 8630. It does support BBA.
I had to change from Friends and Family Calling Plan to Nationwide Basic Family Shared Plan. Not sure why but it was required.
Once again, I called customer service and reconfirmed that you can activate and cancel BBA multiple times in a billing period without charge. It is changing calling plans in the same period that they don't like. Verify at #611.
I stand corrected and realized my mistake after visiting my local Verizon store a few minutes ago. When they checked their info on the 8360 it did show as having the necessary feature. The store is telling me that the LG8360 is new to them and the online person may have been using an outdated list. The store had a display model but none in stock so I'm going back online, which I think will be the cheapest alternative.
I'll double-check on the multiple activation issue. It sure is frustrating to be getting so many conflicting stories from Verizon, especially when it might cost us so much for a mistake.
Thanks for the follow-up.