Forum Discussion

covetsthesun's avatar
covetsthesun
Explorer
Aug 05, 2017

Cell Phone Photos and Outlook

DH and I have not NO smart phones.
Mine is a flip phone and his is a Blackberry ish type.
In the past, we were able to take photos with our phones and then send them by 'message' (not email) ,
from the phone to our hotmail (outlook) email accounts. No problems. Ever.

Sometime last year...outlook updated and we could no longer send photos to our hotmail/outlook email accounts. Last October outlook was supposed to roll out a "fix" for this. Still doesn't work. I can send photos from the phone to GMAIL no problem. Allow attachments and photos is checked so there's no reason from our end we shouldn't be able to send photos. If I take a photo with the phone and then send it to my hotmail/outlook account... the "message" goes through but there is no photo and no indication of an attachment.

I sent an email to outlook support and have been having an incredibly frustrating experience with them. They keep asking the same questions over and over and continuing to get the issue confused. It seems like they are clueles.

Has anyone else experienced this issue with hotmail/outlook? I apologize if this isn't clear...I've just spent a lot of time today back and forth with outlook "support". :S
  • Can you skip outlook and send straight from the hotmail interface?
  • MrWizard wrote:
    the OP is using a 'Flip' NON-SMART, no gmail to use

    IF i understand this correctly, she is using MMS (multi-media-messaging)
    to send a photo to gmail, but MSN is not accepting, mms input
    the attached image does not arrive

    M$ has always been a little persnickety, and has changed from hotmail to MSN mail, and then something else and back
    always the protocols change a little each time

    i would forget about MSN, send my pictures to gmail, and NOT worry about MSN

    but maybe all her contacts she wants to forward the picture too, are on her msn account, not her gmail account


    Yep. Flip phone and MMS. And yes, all of my contacts are in my hotmail accounts. There are so many contacts that the thought of moving it all to GMAIL :E. I still sign in as @hotmail.com. It comes up as "outlook" though. MSN has been an aggravation off and on... but all my business and personal contacts are through hotmail.

    Outlook's "support" is a joke.
  • the OP is using a 'Flip' NON-SMART, no gmail to use

    IF i understand this correctly, she is using MMS (multi-media-messaging)
    to send a photo to gmail, but MSN is not accepting, mms input
    the attached image does not arrive

    M$ has always been a little persnickety, and has changed from hotmail to MSN mail, and then something else and back
    always the protocols change a little each time

    i would forget about MSN, send my pictures to gmail, and NOT worry about MSN

    but maybe all her contacts she wants to forward the picture too, are on her msn account, not her gmail account
  • rv2go wrote:
    I just sent a picture from my phone to my msn.com address.


    Me, too. clicked on a pic in my gallery used Gmail to send it to msn.com. Arrived right away.
  • I just sent a picture from my phone to my msn.com address.

About RV Must Haves

Have a product you cannot live without? Share it with the community!8,793 PostsLatest Activity: Aug 22, 2023