Forum Discussion
Bill_Satellite
May 02, 2019Explorer II
Edd505 wrote:Bill.Satellite wrote:
No matter how much folks claim to hate CW, the facts are that they usually get it right. The tech's usually know what they are doing. The fact are also that they have so many locations and work on so many RV's, sometimes they are going to have unhappy customers.
Really? Two CW's El Paso & Albuquerque, El Paso messed up a special Order Love seat, paid cash in advance. When it came in they wanted more, claiming price had gone up. Alb. Issue with a Satellite receiver died in a couple months, took Ella to resolve and get a replacement. Abl. Took a Washer/Dryer in that quit, 30+ days not fixed. I picked it up being told they would send the needed board when it came in. 3 weeks later no board, manufacture says it was shipped and signed for two weeks ago. Multi calls and again Ella got involve and the board arrived a couple days later. That is not customer service and I will not cross a CW thresh hold again.
Amazon or a little two man RV repair close to home.
Yes, really. You are the perfect example of the ones they got wrong but that does not change the 1000's they get right. No business is perfect.
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