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klm's avatar
klm
Explorer
Jul 06, 2013

Directv 771 signal problem - help

Hello All,
I am a fulltimer, parked in a seasonal site in Maine. I have been here since early May, directv has been fine - until yesterday. I don't get it; nothing has changed, haven't moved the coach, absolutely no dish obstruction, weather is perfect. So, what happened? I am getting the "searching for signal" 771 message and some picture freeze - it comes and goes. I have reset the receiver 2 x's with moderate improvement (but not cured), I also stowed the winguard travelr auto roof dish then raised again. OK, what is next? I cannot get to the connections in the back of the receiver, the electronics are PACKED in the overhead compartment - maybe if I get a helper - need more hands to move/hold receiver/dvd/and more.

thanks for any input. I will call direct if need be, but they don't always have a grasp of sat service in rv's.

22 Replies

  • OP here. I am tech impaired - do I need to go up on roof and check/tighten connections at the winguard?

    Will a Directv service tec come to the rv and make the repair if I give them a call? Or is this a DIY? I know lots of you can do these repairs, but I do not have the knowledge to even know what cable is what? If this is not something a Directv tec will fix, how about a mobile tech?
  • Bad lnb on the end of the dish or a bad connector on an end of your coax

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