Directv access card

JimR 1 wrote:

JimR 1 wrote:
Update on Monday called DTV asked "Where is my access card you sent" well they sent it to the service address but I am not there as was discussed on the first call. They are resending a new one, will let you know.

Funny or not why they, DTV, will do something after being giving info on where to send things and DTV agreeing that they were not sending to the service address but to to me.

I just do not get it. Terrible service.


JimR

Update Called today and they are sending me a new one this will be number three. Will see

JimR

Update again: Just received this email from AT&T if you have read my posts and updates you will read where AT&T has send my card out, or did they.

Very confused following is the email received.

"On June 15, 2020, we mistakenly sent you an email regarding the replacement of expiring Access Card(s) for your DIRECTV® equipment.

While you will still need to replace the Access Card(s), we are unfortunately not ready to ship the replacement card(s) yet. However, you will not lose any programming during this time.

Please watch for a follow-up email later this summer when we are ready to ship you the replacement card(s). The new cards will be sent via Fedex, and there is no cost to you.

In the meantime, there is nothing you need to do.

If you have any questions or concerns, please call us at 866.445.1144. We apologize for any inconvenience this may have caused."

I do think that AT&T does not have it together on this one.

JimR