Forum Discussion
Allen13331
Apr 24, 2013Explorer
edatlanta wrote:
As bad as I hate to admit it, it seems the DirecTV person I talked to a few days ago was right. In a previous post I confirmed what others have said about the automatic reboot of our systems when not connected to a satellite signal. My HR24 did this reboot every six minutes when viewing the signal strength screen. This is of major concern to me since I fulltime RV and have to aim my dish a lot. I'm pretty good at it and most of the time I do it in a minute or two. But have this six minute deadline was not to my liking. I use a baby monitor so I can see the DirecTV signal strength screen when outside (much cheaper than a meter that works with SWM).
The DirecTV person told me my problem was my power inserter. I told her the PI had a green light and I simply didn't believe her, but if she wanted to send me a free one, go ahead. It arrived yesterday and I installed it immediately, but just now ran the test. I wanted the PI to come up to operating temperature. I have been looking at the signal strength screen now for 24 minutes with the coax from the dish completely unhooked and no reset. So I guess the PI must have been the problem. My original PI was the first generation and this new one is revision #3. The output specs are the same on both. I have no clue how the PI could have been the problem, but I guess I was wrong and DirecTV was right.
I don't know about watching prerecorded programs with no signal since I haven't tested that yet since aiming the dish is my first priority.
Ed, I don't want to be a wet blanket but do a software update, which will eventually accur automatically anyway, I suspect your problem will reoccur after the update. Go into settings then info and the more info. Please write down the software version and date of update. Then reset the DVR, when you see the blue screen enter 02468 from the remote. It should go into an undate mode. Wait till the DVR is finished and attempt to find a signal, then unplug the DVR and then plug it back in again besure you don't raise your dish. I think you will find you still have the problem. I can duplicate this problem using house power on two DVRs. I am currently working with a tech who works out of the office of the President for Directv and we duplicated the problem once again (twice) last night over the phone. Please let me know what happens.
Thanks Allen
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