Forum Discussion
Bill_Satellite
Feb 09, 2018Explorer II
I have recently had a similar problem with my Genie but it is not Trav'ler related. I have the HR-54 so it might be software related. In any case, I get a message "resolution not supported" and then it goes to the bouncing logo. However, if I just use the remote and change channels a couple of times (channel up 2 times, etc.) the picture pops on and I then go to the desired channel. No more problems. This happens almost every time I turn off the TV as my Harmony remote also turns off the receiver (not shut down as it still records). Maybe I will change that setting and see if that problem goes away.
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